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No power- S2 subwoofer

I recently acquired an M12 OrbitSound bar and S2 subwoofer as part of a house move- already installed and set up.

However the S2 subwoofer does not seem to power up. I’ve tried different sockets, new fuse, power switch, holding in “pair” button for a long time- but never any indication of power (no light).

S/N 50303140003619

Any thoughts appreciated!
Hi Tom,

Can you swap the figure 8/psu cables over?

Do not hold the pair button in, switch the sub to off wait ten seconds then turn it on, then do a quick press and release of the pair button, any reaction?
Simon D
Orbitsound Staff

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