If you place an order on the Orbitsound website, it will be dispatched from our UK warehouse. If you require any support, please contact the Orbitsound UK office. Please be aware that if you return a product from outside the UK, you must do so at your own expense. Orbitsound may reimburse reasonable shipping charges for returns due to an in-warranty fault.
If you want to get help or information about any of our products, get in touch with our friendly support team. We also welcome feedback, so if we've helped you resolve a problem or you aren't happy with the service you've received, let us know so we can put things right.
If your query is related to a problem you're having, why not take a look at our support centre first?
Simply fill out the form below and one of our friendly support team will get back to you within 24 hours, Monday to Friday.
06 873 0129
Monday to Friday | 08:00 - 17:00 |
Saturday to Sunday | Closed |
Direct Imports (NZ) Ltd.
203 Nelson Street
PO Box 72
Hastings
4171
New Zealand
Orbitsound UK Ltd.
65-69 East Road
London
N1 6AH
United Kingdom
Orbitsound UK Limited is registered in the United Kingdom (UK), England and Wales No. 10785362. Our VAT Number is 284 1508 02.