17-02-2019, 06:48 PM
(17-02-2019, 06:33 PM)Simon D Wrote: Hi James,
Can you tell me the first 7 digits of your serial? 811-xxxx?
There is usually something causing broad spectrum wireless interference, can you tell me about any Wi-Fi/radio/Bluetooth devices in the house/room?
Hi Simon,
Thanks for your prompt reply.
The serial number is: 811-1217
As with any home these days there are countless WiFi enabled devices throughout the room. Specifically the WiFi router itself is in the room, along with a smart light bulb, smart plugs which are all connected via a 2.4GHz WiFi channel. The soundbar is connected permanently to a repurposed laptop and also a Nintendo switch console, both of which are connected to WiFi also (frequency chosen by the devices automatically).
I am not aware of Bluetooth being used in any big way.
Is there any way I can reduce interference?