14-02-2018, 03:56 PM
Hi Sawheelhouse,
Apologies, can you tell me the model number of the TV and the first three digits of your bars serial?
Can you try hooking the bar up to any other device that has an active optical output for a minute or so, a games console, Sky/Set top box, dvd, Blu Ray etc? Even if the sound is distorted/a machine gunning noise this is fine. It will reset the Optical connection.
The TV is likely sending an errant/problematic signal which is causing the bar to shut down to protect itself.
If the TV has a headphone/Audio out socket that may also be a better option, it will likely be louder as well and may even have more fidelity.
Apologies, can you tell me the model number of the TV and the first three digits of your bars serial?
Can you try hooking the bar up to any other device that has an active optical output for a minute or so, a games console, Sky/Set top box, dvd, Blu Ray etc? Even if the sound is distorted/a machine gunning noise this is fine. It will reset the Optical connection.
The TV is likely sending an errant/problematic signal which is causing the bar to shut down to protect itself.
If the TV has a headphone/Audio out socket that may also be a better option, it will likely be louder as well and may even have more fidelity.
Simon D
Orbitsound Staff
Orbitsound Staff