M12 Subwoofer no power - Printable Version +- Orbitsound Forum (https://orbitsound.com/forum) +-- Forum: Technical Support (https://orbitsound.com/forum/forum-4.html) +--- Forum: M Series (https://orbitsound.com/forum/forum-7.html) +---- Forum: Wireless Subwoofer issues (https://orbitsound.com/forum/forum-28.html) +---- Thread: M12 Subwoofer no power (/thread-932.html) |
M12 Subwoofer no power - MargCarney - 23-04-2018 Hi I do not appear to have any power to my subwoofer. The soundbar is working with a solid red light. The red light is not illuminated on the subwoofer. I have replaced the power cable in case that was the problem and I have tried another socket which I know is working. I have run all the tests and setup on the support page. Any ideas? RE: M12 Subwoofer no power - Simon D - 24-04-2018 Hi MargCarney, If you press and release a pin in the pair light straight away is there any reaction? Can you "hear" the electrical click/hum when you flip the on/off rocker switch? RE: M12 Subwoofer no power - MargCarney - 24-04-2018 (24-04-2018, 09:19 AM)Simon D Wrote: Hi MargCarney, Have tried both of these and absolutely nothing. It appears as if the unit is completely dead RE: M12 Subwoofer no power - Simon D - 24-04-2018 Hi MargCarey, If swapping the PSU and sub figure 8 cables over resuls in a green light on the PSU/no change in the sub results in no change we may need to try a repair as opposed to a re-pairing, if that makes sense? It will likely require protected information so I will message you privately. |