Gifted bamboo M9 and Subwoofer for Christmas, Subwoofer broken - Printable Version +- Orbitsound Forum (https://orbitsound.com/forum) +-- Forum: Technical Support (https://orbitsound.com/forum/forum-4.html) +--- Forum: M Series (https://orbitsound.com/forum/forum-7.html) +---- Forum: Wired Subwoofer LX Specific issues (https://orbitsound.com/forum/forum-34.html) +---- Thread: Gifted bamboo M9 and Subwoofer for Christmas, Subwoofer broken (/thread-313.html) |
Gifted bamboo M9 and Subwoofer for Christmas, Subwoofer broken - MadmanMarner - 26-12-2017 As the subject says, I was given an M9 Bamboo Soundbar and Subwoofer for Christmas by a family member. The Soundbar works perfectly and pairing the 2 works as normal. Sound has come from the subwoofer when first setting it up and holding the volume button in a very specific manner, but when I took the device home to set up, it no longer put out any sound or vibration at all. I am not tech-savvy so if my terminology is incorrect please excuse me. I have looked behind the panel on the back of the subwoofer, and I can see that physical damage has happened internally. Specifically on the other side of the volume button, there appears to be no connection to the motherboard (?) and I can only imagine this is why. As it was received as a gift I don't have a receipt of purchase, I do have the instructions and warranty booklet though. I was just wondering how I might go about fixing this? Is there a specific Orbitsound repair service that I can send it to? At the moment, the Soundbar is a great present alone but I would love for it all to work together properly! RE: Gifted bamboo M9 and Subwoofer for Christmas, Subwoofer broken - Simon D - 28-12-2017 Hi MadmanMarner, It does sound as though a repair is needed. However I am not certain I understand the damage as such, can you attach a photo to a post? RE: Gifted bamboo M9 and Subwoofer for Christmas, Subwoofer broken - MadmanMarner - 29-12-2017 (28-12-2017, 05:10 PM)Simon D Wrote: Hi MadmanMarner, Hi Simon, Thank you for your response. I thought a repair would be likely, I have attached an image for reference. RE: Gifted bamboo M9 and Subwoofer for Christmas, Subwoofer broken - Simon D - 29-12-2017 Hi MadmanMarner, That would be a repair for that kind of damage. As it would include private details/info I shall contact you privately. RE: Gifted bamboo M9 and Subwoofer for Christmas, Subwoofer broken - paulfinch808 - 01-02-2021 (26-12-2017, 10:47 PM)MadmanMarner Wrote: As the subject says, I was given an M9 Bamboo Soundbar and Subwoofer for Christmas by a family member. The Soundbar works perfectly and pairing the 2 works as normal. Sound has come from the subwoofer when first setting it up and holding the volume button in a very specific manner, but when I took the device home to set up, it no longer put out any sound or vibration at all. RE: Gifted bamboo M9 and Subwoofer for Christmas, Subwoofer broken - Simon D - 02-02-2021 Hi MadmanMarner, I have previously sent a private message. Apologies, as this will now require personal details we would need to go through there/a secure channel such as email. RE: Gifted bamboo M9 and Subwoofer for Christmas, Subwoofer broken - Zergof - 21-09-2021 <p> (29-12-2017, 03:18 PM)MadmanMarner Wrote:(28-12-2017, 05:10 PM)Simon D Wrote: Hi MadmanMarner, </p><p>It looks like the renovation will cost you a pretty penny.<br></p> |