1. Our agreement
1.1 These terms and conditions ("Terms of Supply") describe the basis for the purchase by you and sale by us of the goods described on this website www.orbitsound.com (the "Website") which we own and maintain.
2. About us
2.1 We are Orbitsound Limited, a company registered in England and Wales (registration number 09339931) with the registered address of 1 Vincent Square, London, SW1P 2PN. Our VAT number is 201 8244 49.
2.2 Further information about us and the Orbitsound brand is available on the the About Us webpage
2.3 If you have any questions, complaints or comments about the Website or these Terms of Supply then please contact us by email or telephone using the contact details set out on the Contact Us webpage
3. Our Goods
3.1 The images of the goods on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the goods. Your goods may vary slightly from those images.
3.2 The packaging of the goods may vary from that shown on images on our site.
3.3 All goods shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the goods you have ordered is not available and we will not process your order if made.
4. Placing an order
4.2 Each order that you place is an offer to buy those goods and we shall accept that offer at our sole discretion, but orders are normally accepted if:
(a) the goods are available;
(b) the order reflects our current pricing;
(c) the goods are for delivery to mainland UK;
(d) your credit or account card is authorised for the transaction.
4.3 We will confirm receipt of your order through our automatic screen confirmation of the order and we may also follow this up with a confirmatory email ("Order Confirmation"). Please note that at this stage your order for goods may not have been accepted by us.
5. Formation of the contract
5.1 We will confirm our acceptance of your order for goods by sending you an email confirming that the goods have been dispatched ("Dispatch Confirmation").
5.2 The contract between us will only be formed when we send you the Dispatch Confirmation (the "Contract"). These Terms of Supply, the Order Acknowledgment, the Dispatch Confirmation and any other information relating to the goods which we have brought to your attention are incorporated into the Contract.
5.3 The Contact will only relate to those goods which have been confirmed in the Dispatch Confirmation and we will not be obliged to supply any other goods which you have ordered until we have sent you a separate Dispatch Confirmation in respect of such goods.
5.4 If we are unable to supply you with those goods, for example because those goods are not in stock or no longer available or because of an error in the price on our site, we will inform you of this by e-mail and we will not process your order. If you have already paid for the goods, we will refund you the full amount as soon as possible.