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COVID-19 Update

Due to the worldwide pandemic of COVID-19, we are reducing our phone support hours and any online orders may take longer than usual to reach you. Our phone support hours are now 12-4, Monday to Thursday. You may get a faster reply via email using the form below.

Due to significant price rises on shipping costs, we are currently unable to deliver to some international destinations and others we have had to increase the customer charge for shipping. If your country is not available for shipping during checkout, you can contact us below for a quote on shipping to your address. UK shipping is unaffected by this, although some orders may take longer than expected to reach you.

If you want to get help or information about any of our products, get in touch with our friendly support team. We also welcome feedback, so if we've helped you resolve a problem or you aren't happy with the service you've received, let us know so we can put things right.

If your query is related to a problem you're having, why not take a look at our support centre first?

Email Us

Simply fill out the form below and one of our friendly support team will get back to you within 24 hours, Monday to Friday.

Call Us

06 873 0129

Monday to Friday 08:00 - 17:00
Saturday & Sunday Closed

Office Address

Direct Imports (NZ) Ltd.
203 Nelson Street
PO Box 72
New Zealand

Company Address

Orbitsound UK Ltd.
65-69 East Road
N1 6AH
United Kingdom

Legal Information

Orbitsound UK Limited is registered in the United Kingdom (UK), England and Wales No. 10785362. Our VAT Number is 284 1508 02.

Orbitsound — British audio pioneers
© Orbitsound . All rights reserved.

Sales Query

Use the form below to contact us with any sales query and we'll aim to get back to you the same working day. If your query is related to customer support, use the form on the contact us page.

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Free delivery

No matter what you're ordering, Orbitsound will deliver your order free of charge to any address in the UK.

1 year warranty

With every new Orbitsound speaker purchased directly from, we offer a free two year warranty. Any other product or accessory has a one year warranty.

Buy with confidence

We're so confident that you'll love your new Orbitsound speaker that we'll give you 30 days to try it in the comfort of your own home. If you don't like it, simply return it for a full refund. Please note that if there is no fault with the speaker, the customer is liable for postage costs.

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