This article will help you if you are having issues with remote control learning on your E series soundbar.
Your E series speaker has the ability to scan a new remote control button and use this as the VOL+ or VOL- functions. This means that when using your E series speaker you will not need to reach for the Orbitsound remote in order to use these functions. Most traditional IR type remotes are supported, Bluetooth or Smart remotes may not be. To setup your remote, follow the steps below:
This article applies to the following products: DOCK E30
If you're still having issues, why not try our newly launched forum? Our support advisors are on hand to help you out. Alternatively, contact our support team who will be happy to help. Please provide your soundbar serial number and your TV make and model number for a faster service.
Use the form below to contact us with any sales query and we'll aim to get back to you the same working day. If your query is related to customer support, use the form on the contact us page.
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No matter what you're ordering, Orbitsound will deliver your order free of charge to any address in the UK.
With every new Orbitsound speaker purchased directly from orbitsound.com, we offer a free two year warranty. Any other product or accessory has a one year warranty.
We're so confident that you'll love your new Orbitsound speaker that we'll give you 30 days to try it in the comfort of your own home. If you don't like it, simply return it for a full refund. Please note that if there is no fault with the speaker, the customer is liable for postage costs.
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