I need help using the charging features on my E series speaker

This article will help you if you need help with the charging features on your E series speaker.

Wireless charging

If your mobile device supports QI wireless charging, you can charge it atop your E series speaker. Simply place it centrally on the Orbitsound logo and your device should start charging. Note that your speaker needs to be powered on to charge your device, it will not work in standby mode.

Wired charging

Your E series also supports wired charging via the USB-C port (5V 4A) on the front of your speaker. You may need an adaptor in order to use this port (sold separately).

This article applies to the following products: DOCK E30

Did this article help?

If you're still having issues, why not try our newly launched forum? Our support advisors are on hand to help you out. Alternatively, contact our support team who will be happy to help. Please provide your soundbar serial number and your TV make and model number for a faster service.

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