I need help using the charging features on my E series speaker

This article will help you if you need help with the charging features on your E series speaker.

Wireless charging

If your mobile device supports QI wireless charging, you can charge it atop your E series speaker. Simply place it centrally on the Orbitsound logo and your device should start charging. Note that your speaker needs to be powered on to charge your device, it will not work in standby mode.

Wired charging

Your E series also supports wired charging via the USB-C port (5V 4A) on the front of your speaker. You may need an adaptor in order to use this port (sold separately).

This article applies to the following products: DOCK E30

Did this article help?

If you're still having issues, why not try our newly launched forum? Our support advisors are on hand to help you out. Alternatively, contact our support team who will be happy to help. Please provide your soundbar serial number and your TV make and model number for a faster service.

Orbitsound — British audio pioneers
© Orbitsound . All rights reserved.

Sales Query

Use the form below to contact us with any sales query and we'll aim to get back to you the same working day. If your query is related to customer support, use the form on the contact us page.

Stay tuned in

Sign up to our newsletter and get exclusive offers and information about new products.

The form above subscribes you to the Orbitsound newsletter.

Free delivery

No matter what you're ordering, Orbitsound will deliver your order free of charge to any address in the UK.

1 year warranty

With every new Orbitsound speaker purchased directly from orbitsound.com, we offer a free two year warranty. Any other product or accessory has a one year warranty.

Buy with confidence

We're so confident that you'll love your new Orbitsound speaker that we'll give you 30 days to try it in the comfort of your own home. If you don't like it, simply return it for a full refund. Please note that if there is no fault with the speaker, the customer is liable for postage costs.

Select your language and location

Select your language:

Select your location:

To personalise your experience on our website we use cookies. Learn more